Warranty Policy

Brand Warranty Information

Important: As authorized sellers of branded products, we provide genuine products with manufacturer warranty. Warranty service is provided by brand-authorized service centers.

📱 Mobile Phones

  • Duration: 1 Year Manufacturer Warranty
  • Coverage: Hardware defects and manufacturing faults
  • Service: Brand Authorized Service Centers
  • Exclusions: Physical damage, water damage, unauthorized repairs

🎧 Accessories

  • Duration: 6 Months Manufacturer Warranty
  • Coverage: Manufacturing defects and functionality issues
  • Service: Brand Authorized Service Centers
  • Exclusions: Normal wear and tear, misuse

�� Mobile Chargers

  • Duration: 6 Months Manufacturer Warranty
  • Coverage: Manufacturing defects and charging issues
  • Service: Brand Authorized Service Centers
  • Exclusions: Physical damage, misuse

📱 Data Cables

  • Duration: 3 Months Manufacturer Warranty
  • Coverage: Manufacturing defects and connectivity issues
  • Service: Brand Authorized Service Centers
  • Exclusions: Physical damage, wear and tear

⌚ Smart Watches

  • Duration: 1 Year Manufacturer Warranty
  • Coverage: Hardware and software defects
  • Service: Brand Authorized Service Centers
  • Exclusions: Physical damage, water damage

Brand Warranty Links

Note: For warranty claims, please contact the respective brand's authorized service centers directly. You can also contact us for assistance in locating the nearest service center.

🍎 Apple

  • Warranty: 1 Year Limited Warranty
  • Service: Apple Authorized Service Centers
  • Website: support.apple.com
  • Phone: 1800-425-2747
  • Coverage: iPhone, iPad, Apple Watch, AirPods

📱 Samsung

  • Warranty: 1 Year Manufacturer Warranty
  • Service: Samsung Service Centers
  • Website: samsung.com/in/support
  • Phone: 1800-40-7267864
  • Coverage: Galaxy Phones, Tablets, Watches, Accessories

🔴 OnePlus

  • Warranty: 1 Year Manufacturer Warranty
  • Service: OnePlus Service Centers
  • Website: oneplus.in/support
  • Phone: 1800-102-8411
  • Coverage: OnePlus Phones, Accessories

🟠 Xiaomi

  • Warranty: 1 Year Manufacturer Warranty
  • Service: Mi Service Centers
  • Website: mi.com/in/service
  • Phone: 1800-103-6286
  • Coverage: Mi Phones, Redmi Phones, Accessories

🔵 OPPO

  • Warranty: 1 Year Manufacturer Warranty
  • Service: OPPO Service Centers
  • Website: support.oppo.com/in
  • Phone: 1800-277-6636
  • Coverage: OPPO Phones, Accessories

🟢 Vivo

  • Warranty: 1 Year Manufacturer Warranty
  • Service: Vivo Service Centers
  • Website: vivo.com/in/support
  • Phone: 1800-102-5588
  • Coverage: Vivo Phones, Accessories

⚫ Realme

  • Warranty: 1 Year Manufacturer Warranty
  • Service: Realme Service Centers
  • Website: realme.com/in/support
  • Phone: 1800-102-2777
  • Coverage: Realme Phones, Accessories

🟣 Nothing

  • Warranty: 1 Year Manufacturer Warranty
  • Service: Nothing Service Centers
  • Website: support.nothing.tech
  • Phone: 1800-102-6384
  • Coverage: Nothing Phone, Accessories

Warranty Claim Process

1

Identify the Issue

Determine if your issue is covered under warranty. Check for manufacturing defects, hardware failures, or functionality issues.

2

Gather Documentation

Collect your purchase receipt, warranty card, and any relevant documentation. Ensure you have the original packaging if possible.

3

Contact Brand Service Center

Contact the respective brand's authorized service center using the links provided above. Provide detailed information about the issue.

4

Service Center Assessment

The brand's service center will assess your claim and determine if it's covered under warranty. You'll receive confirmation within 24-48 hours.

5

Repair or Replacement

If approved, the service center will repair your product or provide a replacement, depending on the issue and product.

6

Resolution

Your product will be repaired or replaced, and you'll be notified when it's ready for pickup or delivery.

Warranty Terms & Conditions

  • Valid Proof: Original invoice and warranty card required
  • Registration: Online warranty registration within 30 days of purchase
  • Service Centers: Only brand-authorized service centers are valid
  • Repair Time: 7-15 business days for standard repairs
  • Replacement: Product replacement for irreparable defects
  • Transfer: Warranty is non-transferable

Warranty Exclusions

  • Physical damage due to drops, impacts, or accidents
  • Water damage or liquid exposure
  • Unauthorized repairs or modifications
  • Software issues and virus infections
  • Normal wear and tear
  • Cosmetic damage that doesn't affect functionality
  • Damage from power surges or electrical issues
  • Loss or theft of the product

Contact Information

Our Warranty Support: warranty@megamobile.in

Phone: +91-6396092854

Service Centers: Available in all major cities

Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST

Emergency Support: Available 24/7 for critical issues

Note: We can assist you in locating the nearest brand-authorized service center for your specific product.

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