You can track your order by logging into your account and visiting the "My Orders" section, or by using the tracking number sent to your email. You'll receive real-time updates on your order status.

Standard delivery takes 3-5 business days for metro cities and 5-7 business days for other locations. Express delivery (1-2 days) is available for select locations at an additional cost.

Yes, you can cancel your order within 2 hours of placing it, provided it hasn't been shipped yet. After 2 hours, cancellation may not be possible. Contact our support team immediately for assistance.

If your order is delivered to the wrong address, please contact our support team immediately. We'll work with our delivery partner to locate and redirect your package to the correct address.

We accept all major payment methods including UPI, Paytm, PhonePe, Google Pay, Amazon Pay, BHIM, credit/debit cards, net banking, and Cash on Delivery (COD) for orders up to ₹10,000.

Yes, we use Razorpay as our payment gateway aggregator, which is secured with SSL encryption and PCI DSS compliance. We never store your payment information and all transactions are processed through secure, trusted payment gateways.

Yes, we offer EMI options through various banks and financial institutions for orders above ₹3,000. You can select EMI during checkout and choose from different tenure options (3, 6, 9, or 12 months).

You'll receive your invoice via email immediately after your order is confirmed. You can also download it from your account under "My Orders" section. The invoice includes all necessary details for warranty and tax purposes.

We offer a 7-day return window for most products. The item must be unused, in original packaging, and include all accessories. Some products like mobile phones have specific return conditions. Please check product details for specific return policies.

To initiate a return, log into your account, go to "My Orders", select the order you want to return, and click "Return Item". Fill out the return form and our team will process your request within 24 hours. No reverse or forward shipping costs will be borne by you. Our courier partner will be automatically assigned for pickup from your address.

Once we receive your returned item and verify its condition, refunds are processed within 5-7 business days. The refund will be credited to your original payment method. You'll receive an email confirmation once the refund is processed.

No reverse or forward shipping costs will be borne by you. Our courier partner will be automatically assigned for pickup from your address at no additional cost. You don't need to print labels or arrange courier services yourself. Simply create a return request and our system will handle the rest.

Creating an account is easy! Click on "Sign Up" in the top right corner, enter your email address, create a password, and provide your basic information. You'll receive a verification email to activate your account.

Click on "Forgot Password" on the login page, enter your email address, and we'll send you a password reset link. Click the link in the email to create a new password. The link expires after 24 hours.

Log into your account and go to "My Profile" section. You can update your personal information, shipping addresses, and contact details. Changes are saved automatically.

Yes, you can save multiple shipping addresses in your account. Go to "My Profile" > "Addresses" to add, edit, or delete addresses. You can select any saved address during checkout.

Yes, all our products come with manufacturer warranty. The warranty period varies by product and brand. Warranty details are mentioned on each product page. We also offer extended warranty options for select products.

For warranty claims, contact our support team with your order details and the issue description. We'll guide you through the warranty process and connect you with authorized service centers.

We primarily sell India-specific models that are compatible with Indian networks and come with proper warranty. International models may be available for select products, but warranty coverage may vary.

Absolutely! Our product experts are available to help you choose the right product based on your requirements and budget. Contact our support team or use our product comparison tools to make informed decisions.