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Privacy Policy

 

Privacy Policy

Your Privacy is Important to Us

Introduction

At Mega Mobile, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

Last Updated: 19 August 2025

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone, address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Order history and preferences
  • Customer service communications

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing

To process and fulfill your orders, send order confirmations, and provide customer support.

Account Management

To create and manage your account, process payments, and maintain your profile.

Communication

To send you important updates, promotional offers, and respond to your inquiries.

Website Improvement

To analyze website usage, improve our services, and enhance user experience.

Security

To protect against fraud, unauthorized access, and ensure website security.

Legal Compliance

To comply with applicable laws, regulations, and legal processes.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content.

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

These cookies help us understand how visitors interact with our website and improve our services.

Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign performance.

Preference Cookies

These cookies remember your preferences and settings to provide a personalized experience.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

We use industry-standard SSL encryption to protect data transmission.

Access Controls

We limit access to personal information to authorized personnel only.

Regular Monitoring

We continuously monitor our systems for security vulnerabilities.

Data Backup

We maintain secure backups of your information.

Your Rights and Choices

You have certain rights regarding your personal information:

Access

You can request access to the personal information we hold about you.

Correction

You can request correction of inaccurate or incomplete information.

Deletion

You can request deletion of your personal information, subject to legal requirements.

Portability

You can request a copy of your data in a portable format.

Opt-out

You can opt-out of marketing communications at any time.

Complaints

You can lodge a complaint with relevant data protection authorities.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Data Protection & Compliance

Legal Compliance

  • Indian Data Protection: Compliance with upcoming DPDP Act
  • IT Act 2000: Compliance with Section 43A and 72A
  • Consumer Protection: Adherence to Consumer Protection Act 2019
  • E-commerce Rules: Compliance with E-commerce Rules 2020
  • GST Compliance: Proper tax data handling

Data Security Standards

  • ISO 27001: Information security management
  • PCI DSS: Payment card data security
  • Encryption Standards: AES-256 encryption for sensitive data
  • Access Controls: Role-based access management
  • Audit Logging: Comprehensive audit trails

Google Merchant Center Compliance

  • Product Data Accuracy: Accurate product information
  • Pricing Transparency: Clear and accurate pricing
  • Availability Updates: Real-time inventory updates
  • Policy Compliance: Adherence to Google's policies
  • Data Quality: High-quality product data feeds

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@megamobile.in

Phone

+91-6396092854

Address

MEGA MOBILE
16A 639, Vasundhara
Ghaziabad, Uttar Pradesh, 201012
India

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