Terms & Conditions

 

Agreement to Terms

By accessing and using Mega Mobile's website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

Last Updated: 25-August-2025

Definitions

"Website"

Refers to Mega Mobile's online platform accessible at megamobile.in

"Services"

All products, services, and features offered through our website

"User" or "You"

Any individual or entity accessing or using our website

"Company" or "We"

Mega Mobile and its affiliates, employees, and representatives

Use of Website

You may use our website for lawful purposes only. You agree not to:

Prohibited Activities

  • Use the website for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's functionality

Account Responsibilities

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account
  • Keep your contact information up to date

Products and Services

Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free or complete.

Pricing

All prices are subject to change without notice. Prices displayed are in Indian Rupees (INR) unless otherwise stated.

Availability

Product availability is subject to change. We reserve the right to discontinue products or modify offerings at any time.

Quality

We ensure all products meet quality standards. Defective items are covered under our return policy.

Two-Way Radio (Walkie-Talkie) Compliance

📻 Radio License Requirements

Important: Two-way radios may require specific licenses depending on frequency, power output, and intended use.

  • Amateur Radio License: Required for certain frequency bands and power levels
  • Commercial License: May be required for business use
  • Personal Use: Some frequencies are license-free for personal use
  • Compliance: Users must comply with all applicable radio regulations

⚡ Power and Frequency Limits

All two-way radios sold comply with Indian radio regulations:

  • Power Output: Limited to approved wattage levels
  • Frequency Bands: Restricted to license-free or licensed bands
  • Interference: Must not cause harmful interference to other services
  • Standards: Meet WPC (Wireless Planning & Coordination) standards

🏢 Usage Restrictions

Two-way radios are subject to specific usage restrictions:

  • Personal Use: Limited to personal, non-commercial communication
  • Commercial Use: May require additional licensing and permits
  • Emergency Use: Must not interfere with emergency services
  • Privacy: Communications are not private and may be monitored

📋 Import and Compliance

All two-way radios meet regulatory requirements:

  • Import Compliance: Meet all import regulations and standards
  • WPC Approval: All models have necessary WPC approvals
  • Safety Standards: Comply with Indian safety and quality standards
  • Documentation: Include required compliance documentation

⚠️ Important Notice

Customer Responsibility: It is the customer's responsibility to:

  • Verify license requirements for their intended use
  • Comply with all applicable radio regulations
  • Use the equipment only for permitted purposes
  • Obtain necessary permits for commercial use
  • Not cause interference with other radio services

Legal Compliance: Mega Mobile is not responsible for ensuring customer compliance with radio licensing requirements. Customers must independently verify and comply with all applicable laws and regulations.

Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

Payment Methods

We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery.

Payment Processing

Payment is processed at the time of order placement. Failed payments may result in order cancellation.

Order Confirmation

You will receive an order confirmation email once your order is successfully placed and payment is processed.

Shipping and Delivery

Delivery Timeline

Standard delivery takes 3-5 business days. Express delivery options are available for select locations.

Delivery Areas

We deliver to all major cities and towns across India. Delivery to remote areas may take longer.

Delivery Charges

Free shipping on orders above ₹499. Standard delivery charges apply for orders below this threshold.

Delivery Issues

We are not responsible for delays caused by factors beyond our control, such as weather or courier issues.

Returns and Refunds

Our return and refund policy is governed by the following terms:

Return Window

Returns are accepted within 7 days of delivery for eligible items.

Return Conditions

Items must be in original condition with all packaging and accessories included.

Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Non-Returnable Items

Certain items are non-returnable for hygiene or safety reasons. See our return policy for details.

Intellectual Property

Ownership

All content on this website, including text, images, logos, and design, is owned by Mega Mobile or its licensors.

Usage Rights

You may view and use the website for personal, non-commercial purposes only.

Restrictions

You may not copy, reproduce, distribute, or create derivative works without our written permission.

Trademarks

All trademarks and service marks displayed on the website are our property or the property of third parties.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

Data Collection

We collect information necessary to process orders and provide customer service.

Data Security

We implement appropriate security measures to protect your personal information.

Data Sharing

We may share information with service providers as necessary to fulfill orders and provide services.

Limitation of Liability

General Limitation

Our liability is limited to the amount you paid for the specific product or service giving rise to the claim.

Excluded Damages

We are not liable for indirect, incidental, special, or consequential damages.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

Product Liability

Our liability for defective products is limited to replacement or refund as per our return policy.

Dispute Resolution

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.

Dispute Process

We encourage resolution of disputes through direct communication with our customer service team.

Arbitration

Any disputes not resolved through direct communication may be subject to binding arbitration.

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

Notification of Changes

We will notify users of material changes to these terms through email or website announcements.

E-commerce Compliance & Standards

E-commerce Compliance

  • E-commerce Rules 2020: Full compliance with all provisions
  • Consumer Protection Act: Adherence to consumer rights
  • GST Compliance: Proper tax collection and reporting
  • Digital Payments: Compliance with RBI guidelines
  • Data Localization: Compliance with data storage requirements

Google Merchant Center Standards

  • Product Accuracy: Accurate product descriptions and images
  • Pricing Transparency: Clear and accurate pricing information
  • Availability Updates: Real-time inventory management
  • Policy Adherence: Compliance with Google's merchant policies
  • Data Quality: High-quality product data feeds

Business Standards

  • Business Registration: Valid business registration and licenses
  • Quality Assurance: Product quality standards and testing
  • Customer Service: Responsive customer support standards
  • Security Standards: Secure payment and data protection
  • Ethical Practices: Fair business practices and transparency

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Address

Mega Mobile
16A 639, Vasundhara
Ghaziabad, Uttar Pradesh 201012
India

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